The applicant, Sunningdale Homeowners' Association (SHOA), is a residential community scheme governed by a constitution and rules. The respondent, Thabisile Ngcobo, is the owner of unit 2205 in the scheme and, by virtue of ownership, a compulsory member of SHOA. Under the scheme constitution, members are obliged to pay monthly levy contributions for the administration and expenses of the scheme. SHOA alleged that the respondent had fallen into arrears on levy contributions in the amount of R2225.54, reflected on the September 2023 statement. The application for dispute resolution was lodged with the Community Schemes Ombud Service on 12 September 2023 in terms of section 38 of the Community Schemes Ombud Service Act 9 of 2011, seeking a financial order under section 39(1)(e) for payment of the arrears. A section 43 notice was issued to the respondent, but she failed to respond or provide any explanation for the non-payment. After a certificate of non-resolution was issued on 28 November 2023, the matter proceeded to adjudication on the papers.