The applicant, Summerfields Body Corporate, a sectional title body corporate governed by the Sectional Titles Schemes Management Act 8 of 2011 and the Community Schemes Ombud Service Act 9 of 2011, brought an application to the CSOS against Joel Shoot, the registered owner of unit 5 in the scheme. The body corporate sought an order under s 39(1)(e) of the CSOS Act compelling the respondent to pay alleged arrear levies of R33 781.49 and to make future monthly payments in full. The managing agent, Casper Conradie of Eagle Blue Management Agents (Pty) Ltd, alleged that the respondent was persistently in arrears and that internal remedies had been exhausted. The respondent stated that a payment of R28 000 had been made into the wrong account number and asked that the legal process not proceed. Before determining the merits, the adjudicator identified a preliminary issue concerning whether the managing agent had been validly authorised by trustee resolution to institute the application on behalf of the body corporate. The resolution attached to the application was signed by only one trustee. The adjudicator later requested clarification on the number of trustees, but the managing agent did not answer that question and instead sent only the respondent's statement of account.