The applicant, Sugendran Moodaliyar, is the owner of Unit 31 in the Avondale sectional title scheme in Pinetown, KwaZulu-Natal. For over three years, his home experienced repeated flooding during heavy rains. Water and sand washed down from a sand bank situated on common property behind his unit, and a 100 mm stormwater drain behind the unit was allegedly inadequate and frequently blocked by sand. The applicant’s home was flooded on three occasions, two of them severely, causing damage to the interior, home contents, and part of the foundation of a retaining wall. Engineers had been consulted and recommended that the bank be retained and that appropriate drainage, including a channel system, be installed to direct stormwater away from Units 31 and 32. Although the trustees and their managing agent accepted that the work was needed, they did not proceed because at a special general meeting some owners opposed the proposal and the trustees treated the work as an improvement to common property requiring unanimous approval under PMR 29(1). The applicant then approached the Community Schemes Ombud Service for relief under section 39(6)(a) of the CSOS Act, seeking an order compelling the body corporate to carry out the necessary repairs and maintenance.