The first respondent (Gostino) was the registered owner of Lot 2 of Lot 20A Waterfalls Induna. On 25 August 2008, he gave a mandate to the second respondent (Promenade Real Estate), a registered estate agent, to dispose of the property. On 26 August 2008, the applicant (Mavuto) made a written offer of $225,000,000 Zimbabwe dollars for the property, which he signed but the first respondent did not. The applicant contended that an oral agreement was concluded between the parties on 26 August 2008 at the estate agent's offices, which was subsequently reduced to writing, but the first respondent refused to sign claiming the purchase price had been eroded by inflation. Payment of the purchase price was allegedly made via RTGS into accounts controlled by the second respondent. The first respondent denied the existence of any agreement and refused to sign either the offer form or the written agreement of sale. The second respondent attempted to refund the money to the applicant four days after the transaction.