Shoprite Checkers dismissed the fourth respondent (Ms Makhubela) in August 1998 for alleged dishonest use of her staff discount card. After an internal appeal upheld the dismissal, the union (SACCAWU) referred the dispute to the CCMA. Conciliation failed and arbitration was set down for 24 March 1999. Neither the employee nor the union appeared, and the arbitrator dismissed the claim. The union first applied for rescission under s 144 of the LRA on 30 September 1999 but failed to file a complete set of papers; the applicant’s attorneys repeatedly requested the missing affidavit and documents between November 1999 and January 2000 without response. In June 2001—27 months after the award and roughly 25 months after the union became aware of it—the union and employee filed a second rescission application supported by the employee’s affidavit. The applicant opposed, raising, inter alia, the inordinate delay, the union’s failure to prosecute the earlier application, and the lack of provision for condonation under the then-applicable CCMA rules. After pleadings closed in October 2001, the CCMA took 13 months to issue a ruling. On 29 November 2002 Commissioner Maseko granted rescission in a terse ruling that found the employee was not in wilful default and had good prospects of success, but made no reference to the delay or to the applicant’s detailed submissions. Shoprite Checkers then launched this review proceedings under s 158(1)(g) of the LRA.