The applicant, Schapenberg Homeowners Association, a homeowners association falling within the definition of a community scheme under the Community Schemes Ombud Service Act 9 of 2011, applied to the Community Schemes Ombud Service for relief against the respondent, J Scheer, the registered owner of unit 9930 in the scheme. The association alleged that the respondent had fallen into arrears with levies and related charges despite receiving monthly statements, the approved budget, notice of levies after the AGM, and written demands for payment. The applicant relied on a statement of account reflecting the respondent's indebtedness and sought payment of R14 400.60, comprising levies and ancillary charges including CSOS levies, interest and legal costs. The respondent filed no submissions in response, despite being given notice and an opportunity to do so. The adjudicator also requested an updated levy statement and the scheme's conduct rules, which the applicant provided.