On 1 June 2009, the respondents (a married couple) agreed to purchase immovable property from the appellant for R3.6 million. The respondents paid a deposit of R720,000 and transfer duty of R264,723 to the conveyancing attorneys (first defendant) appointed by the appellant. The sale was subject to the suspensive condition that the respondents secure a loan of R3,060,000 by 31 July 2009. The second respondent initially applied to Absa Bank on 20 July 2009, which was rejected by 31 July 2009. Due to a default judgment issue against the second respondent's close corporation, the matter was delayed. Eventually, Standard Bank agreed to provide finance on 18 September 2009, and the respondents paid the required transfer duty. However, on 26 November 2009, the appellant demanded interest for delayed transfer. The respondents then claimed the sale had lapsed due to non-fulfilment of the suspensive condition by 31 July 2009. The appellant disputed this and eventually purported to cancel the sale. The property was sold to a third party. The conveyancing attorneys, acting on the appellant's instructions, refused to repay either the deposit or the transfer duty. The respondents instituted action for repayment of both amounts.