The applicant, Reghardt Roux acting on behalf of Danhauzer Estate Homeowners' Association (DEHOA) and representing the appointed managing agent Coleman Properties, brought a dispute-resolution application under section 38 of the Community Schemes Ombud Service Act 9 of 2011. DEHOA is a residential community scheme situated in Pomona Extension 137, Kempton Park, Gauteng. The respondent, MPE Matlala, is the owner of unit 28 in the scheme and, by virtue of ownership, a compulsory member of the homeowners' association under its constitution. DEHOA alleged that the respondent had fallen into arrears with monthly levy contributions payable for the administration of the scheme. According to the applicant's records, the arrears amounted to R6 346.22, inclusive of interest at 9% per annum, as reflected in the June 2023 statement. The respondent did not respond to the section 43 notice issued by CSOS on 3 July 2023, nor to further opportunities to answer the claim. A certificate of non-resolution was issued on 13 July 2023 and the matter proceeded to adjudication on the papers.