The plaintiff, Masibulele Rautini, was seriously injured on 19 November 2011 when he was pushed out of a moving Metrorail train operated by the defendant, the Passenger Rail Agency of South Africa (PRASA). The plaintiff claimed that the defendant was negligent in allowing the train to travel with open doors, failing to maintain doors, and not providing adequate security. The plaintiff suffered severe injuries including left ankle fractures, right tibia fibula fractures, spinal fractures, bruises and abrasions. He claimed R10,121,285 in damages comprising general damages, loss of earnings, and future medical expenses. The issue of liability was resolved in the plaintiff's favour by the Supreme Court of Appeal, which ordered the defendant to compensate the plaintiff for 100% of his proven damages. The matter proceeded to the High Court only for the determination of quantum. Before the hearing, legal representatives for both parties held pre-trial proceedings, obtained several expert reports, and prepared a joint pre-trial minute narrowing the issues. The parties reached agreement on the amounts for general damages (R1,100,000) and loss of earnings (past loss of R439,120 and future loss of R1,004,880). At the trial, the defendant's counsel informed the court that they did not have a mandate from the defendant to settle the matter for the agreed amounts, but confirmed the amounts reflected the fair value according to the expert evidence.