The respondent, Ms Winnie Mina Mosholi, was a fare-paying passenger on a bus owned by the appellant, Putco (Pty) Ltd. The bus, driven by Stephen Seloane (an employee of the appellant acting within the course and scope of his employment), was involved in a collision with a bakkie. The collision caused the bus to overturn, resulting in multiple fatalities and injuries to passengers, including the respondent. The Road Accident Fund (RAF) settled the respondent's claim for the statutory limit of R25,000 in the magistrate's court. The respondent then claimed the balance of her damages from the appellant in the North Gauteng High Court, Pretoria. The trial proceeded on liability only, with quantum being postponed.