Putco, a commuter bus services provider in Gauteng, Limpopo and Mpumalanga, applied for exemption from certain clauses of the 2018 main collective agreement concluded under the auspices of the SA Road Passenger Bargaining Council. The exemption sought related to: (1) a 9% across-the-board wage increase effective from 14 May 2018; (2) minimum hourly wage provisions; and (3) an annual bonus equivalent to one month's wages. Putco's motivation was based on severe financial distress - it had suffered a loss of R146.7 million in the current financial year, exhausted all credit facilities, and was experiencing severe cash flow pressure. The root cause was chronic underfunding of bus contracts by the Gauteng Department of Transport, with subsidies approximately R1.3 billion less than what should have been paid according to contract escalation formulae between 2009 and 2017/18. The company had already retrenched 220 employees and required monthly cost savings of R20 million to avoid business rescue proceedings that would jeopardize 3,300 jobs. The exemption authority partially granted exemption, requiring a 7% increase instead of 9%. Putco appealed. The appeal authority remitted the matter back to the exemption authority. The exemption authority then lowered the increase to 6% and ordered payment of the full bonus in June 2019 with 10% monthly compounded interest from December 2018. Putco appealed again, but the appeal was dismissed on the basis that the second ruling was more favorable to Putco than the first.