The applicant, Prospect Place Body Corporate, brought a dispute-resolution application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 against Johan Kemp in his capacity as trustee of the Palo Trust, the owner of unit 505 in the Prospect Place sectional title scheme in Johannesburg. The body corporate alleged that the respondent had fallen into arrears with levy payments and sought payment of the outstanding amount under section 39(1)(e) of the CSOS Act. It also sought, if the unit was tenanted, an order under section 39(1)(f) directing the tenant to pay rental directly to the body corporate. The respondent admitted being in arrears, explaining that the trust had struggled to collect rental income since about October 2020, and proposed paying current levies plus the arrears in instalments. A certificate of non-resolution had been issued after conciliation failed, and the matter proceeded to adjudication on the papers.