The applicant, Prim Court Body Corporate, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 for relief under section 39(1)(e) relating to financial issues. The respondent, S.P. Dhlamini, is the registered owner of Unit 8, Prim Court, 164 Rietfontein Road, Germiston, Gauteng, and therefore a member of the body corporate. The body corporate alleged that the respondent had failed to pay levies, causing arrears to accumulate and placing financial strain on the scheme. As at 2 November 2023, the body corporate claimed arrear levies of R22,020.37. It also alleged that numerous communications had been sent to the respondent demanding payment. The respondent did not file written submissions despite being requested to do so. A certificate of non-resolution was issued after conciliation failed, and the matter proceeded to adjudication on the papers.