1. Where the practice manual provides a specified procedure, rule 11(3) should not be invoked as it applies only to situations not provided for in the rules or practice manual. 2. Under clause 11.2.4 of the practice manual, remission of a matter can only happen after the impugned arbitration award has been reviewed and set aside, otherwise the functus officio principle is offended and two administrative decisions on the same dispute would exist. 3. An arbitration award is an administrative decision that exists with legal consequences until set aside by way of judicial review (applying Oudekraal principle). 4. Rule 17 consent orders are inappropriate in arbitration award reviews because the Court must apply the constitutional standard of review established in Sidumo, regardless of whether parties consent to the relief. 5. The absence of a record is a reviewable irregularity, but does not automatically warrant setting aside an award - the constitutional test of reasonableness must still be satisfied. 6. Remittal is a statutory power under section 145(4)(b) of the LRA that can only be exercised after setting aside an award, not a relief per se.