The applicant, Ms Paulina Ninkie Skhosana, is the owner of unit 23 in Melkbosch Village and became a member of the Melkbosch Village Homeowners Association (MVHOA) by virtue of ownership. Her property was registered in her name on 5 July 2022. She alleged that the previous managing agent failed to inform her of the levies payable from the date of registration and that she only began receiving statements in January 2023. She contended that, because no monthly statements were sent to her during that period, she should not be liable for levies charged from 5 July 2022 to January 2023, and sought an adjustment of those contributions under section 39(1)(c) of the Community Schemes Ombud Service Act 9 of 2011. The respondent HOA maintained that levy liability arises automatically from the date of registration and ownership, not from the sending of an invoice or statement, and stated that it had not charged interest or collection fees during the dispute.