The applicant, Parklands Village Homeowners Association, a community scheme and non-profit company, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 against the respondent, L. L. Tladi, the registered owner of Erf 1736 in the scheme. The association alleged that the respondent had fallen into arrears on levy payments and related charges. Monthly levy accounts and arrear reminders had been sent to the respondent. The applicant sought payment of R8 611.67, including interest and ancillary charges up to and including March 2024, as well as further relief permitting utility termination, installation of a prepaid electricity meter with arrears carried over, and direct payment of rental by the tenant to the association until the arrears were settled. The respondent, despite being invited to respond by email and SMS, filed no submissions. The applicant submitted a signed mandate authorising its managing agent and an up-to-date levy history statement.