Mr Bukula was employed by Nelson Mandela Bay Municipality since January 2000 and appointed as manager support services in 2003. In 2007, following organizational restructuring, his designation changed from 'manager' to 'director' on salary grade 18. In December 2013, a TASK (Tuned Assessment of Skills and Knowledge) job evaluation collective agreement was implemented. On 23 May 2014, Mr Bukula received a letter informing him that following the TASK evaluation, his position was redesignated as 'deputy director support services' on task grade 16, but he would remain 'contractual to holder' retaining his existing higher salary. Mr Bukula filed a review application against this outcome only on 19 April 2016 (not within 30 days as required). After various internal processes between 2016-2020, Mr Bukula lodged an internal grievance on 21 February 2020 alleging unfair demotion. On 11 September 2020, he referred an unfair labour practice dispute to SALGBC, more than six years after the May 2014 demotion. The arbitrator ruled she had jurisdiction and ultimately found the Municipality committed an unfair labour practice, ordering reinstatement to senior director grade 20 with retrospective benefits from May 2014 and R500,000 compensation.