On 25 May 2002, the appellant (Mthembu) was injured at Tembisa Station in Gauteng. She sued Transnet t/a Metrorail for damages. Mthembu's version was that she, her common law husband Sipho Sibiya, and two friends (Jeremiah Msweli and Themba Khumalo) went to the station to catch a train to Kempton Park. When the train arrived and stopped, she saw her three companions board the train. As she attempted to board and put her foot on the step, the train suddenly pulled off, causing her to bump her head against the door and fall onto the platform. The respondent's version, as testified by Khumalo (one of the companions) and security guard Emma Phasha, was that before the train stopped, Mthembu stumbled towards the approaching train and bumped her head against it. None of the companions had boarded the train. Phasha testified that she was summoned shortly after the incident and made a contemporaneous record in the occurrence book based on information from one of Mthembu's companions who were present on the platform immediately after the accident. The trial court (Fourie AJ) found in favor of Mthembu on the issue of liability (decided separately per Uniform Rule 33(4)), finding the respondent negligent. The trial court rejected Khumalo's evidence and accepted Mthembu's version. On appeal, the full court (Claassen J, Blieden and Saldulker JJ concurring) reversed this finding and granted absolution from the instance with costs. Mthembu then applied for special leave to appeal to the Supreme Court of Appeal.