The applicant, Mtech SA (Pty) Ltd, manufactures packaging materials and supplied the first respondent, Afoodable (Pty) Ltd, with packaging materials under a specified purchase order. A dispute arose as to whether the supplied packaging was defective. In an attempt to settle, the parties agreed that unused packaging would be returned to the applicant, who would pass a credit note for the returns, with the first respondent paying only for volumes used. A settlement agreement was drafted by the applicant's attorney and signed by the respondents on 30 October 2023. The applicant collected the returned stock on the morning of 31 October 2023. However, the quantity of returned stock exceeded what was anticipated. The respondents then communicated with the applicant's attorney seeking to reconcile the actual volumes returned before becoming bound to the fixed amount in the settlement agreement. The applicant's attorney responded by stating the settlement agreement had been signed and the respondents were bound by its terms. The respondents claimed they had withdrawn their offer before the applicant communicated acceptance of the settlement agreement.