The plaintiff (Morbiman Investments) entered into a verbal contract with the defendant (Hashmon Matemera, represented by Innocent Chidakwa) to transport maize from Dugan Farm in Karoi to the Karoi Grain Marketing Board (GMB) Depot. During the course of transportation, maize was stolen. Police arrested the defendant's drivers after catching them off-loading plaintiff's maize into another truck. Both the defendant's drivers and some of plaintiff's security guards/workers were convicted of theft of the maize. The plaintiff discovered that maize deliveries to GMB were consistently below normal tonnage. After discussions, the defendant's representative (Chidakwa) agreed to calculate the shortages and signed an acknowledgment of debt (AOD) on 8 December 2014 for 82.380 tons of maize valued at $32,128.00, proposing payment terms including retention of 18% from transport fees. The defendant later attempted to withdraw the AOD, claiming it was signed under duress due to threats to drive him out of business. The plaintiff counterclaimed for the maize loss ($32,128.00) and sought to set off transport charges owed to defendant ($17,224.00).