The appellant conducted a factoring business where it purchased and took cession of claims that its clients (suppliers) had against their customers for goods sold on credit. Black Ginger 81 (Pty) Ltd entered into a factoring agreement with the appellant on 15 May 2006. Katana Foods CC, a customer of Black Ginger, applied to open an account. The appellant performed a credit check and agreed to factor invoices up to R750,000. Mr David Rahman, a director and buying officer of Katana, participated in a fraudulent scheme with Mr Nurasiaha, manager of Black Ginger. Between June 2006 and May 2007, Mr Rahman falsely verified 13 occasions that goods reflected on Black Ginger invoices had been sold and delivered to Katana when in fact these sales were entirely fictitious. The appellant factored these invoices and made payments exceeding R3 million to Black Ginger. Black Ginger subsequently repaid the appellant in respect of all but the last three invoices (numbers 105156, 105551, and 105332). The fraud unraveled in June 2007 when a cheque from Black Ginger (rather than Katana) was returned unpaid. The total loss on the three unpaid invoices was R404,557.26. Crucially, in respect of these three final invoices, the appellant made payments to Black Ginger before Mr Rahman verified the sales, though he did subsequently (falsely) verify them.