The applicant, Melusi Patrick Mthembu, is the registered owner of unit 15 in the Highlands Park sectional title scheme in Pinetown, KwaZulu-Natal. He brought an application to the Community Schemes Ombud Service (CSOS) under s 38 read with s 39(6)(a) of the Community Schemes Ombud Service Act 9 of 2011, seeking an order that the body corporate clean the outside wall of his unit and carry out maintenance relating to common areas at the body corporate’s cost. The dispute arose after the body corporate relied on a proposed AGM decision of 22 August 2022 and clause 13.2 of the scheme’s conduct rules to contend that owners were responsible for cleaning the exterior of their units. The respondents alleged that the applicant had refused to clean the outside of his unit and that contractors appointed by the body corporate were denied access to his premises, with an intended cleaning charge of R500 to be added to his account. The applicant denied liability, denied obstructing access, and argued that the exterior walls, roof and windows formed part of the common property for which the body corporate was responsible under the Sectional Titles Schemes Management Act 8 of 2011 (STSMA). A similar earlier CSOS dispute between the parties had been dismissed, but the adjudicator noted that the present matter turned on the allocation of maintenance responsibility.