Media24 (appellant) owned 80% and the late Deon du Plessis (first respondent's deceased) owned 20% of shares in Daily Sun (Pty) Ltd. Media24 engaged in a restructuring exercise involving expansion to other provinces and outsourcing printing services to its subsidiary, which significantly increased costs charged to the company and impacted share values. The deceased protected his interests by stipulating in a contract (the third agreement) that upon his death, Media24 would acquire the remaining 10% shareholding (in two tranches) at a price calculated according to a formula considering the pre-restructure company structure. When the deceased died, the parties could not agree on the purchase price and appointed Mr Charles Stride (second respondent), a chartered accountant, as an independent expert. The parties provided a briefing document setting out the mandate and agreed to be bound by the expert's findings absent manifest error. The expert produced a detailed report valuing the shares. Media24 rejected the valuation, alleging manifest error in that the expert exceeded his mandate, particularly by relying on Annexure 1 (which contained 2007 figures and was admittedly outdated) and by allegedly miscalculating the second tranche price.