Maykent (Pty) Ltd, a franchisee of Kentucky Fried Chicken stores, entered into a construction contract with Trackstar Trading 20 (Pty) Ltd in February 2006 for alterations and additions to premises for a new store in New Town, Johannesburg. Tertius Rabe Property Services CC (TRE) was appointed as principal agent. The completion date was extended to 15 September 2006 due to variation orders. The total contract amount was approximately R1,282,922. Trackstar completed the works and issued a final invoice for R985,423. Despite Trackstar's demands, Maykent did not make payment. Trackstar instituted action on 5 September 2008. Maykent defended on the basis that no final certificate of completion had been issued by TRE as allegedly required under the standard JBCC 2000 Principal Building Agreement. TRE only issued a final payment certificate for R963,475 on 14 August 2013, shortly before trial. Maykent also counterclaimed for damages of R2,122,206 for alleged loss of income and additional costs, claiming Trackstar failed to complete work timeously.