The applicant, Lotus Gardens Ext 30 Homeowners Association, also known as Capital View Security Estate, is a non-profit company and a community scheme under the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act). The respondent, MK Lebaka, is the registered owner of unit 8414 in the scheme. The HOA, represented by its managing agent CSI Property Group under an authorising resolution, brought an application under section 38 of the CSOS Act seeking relief under section 39(1)(e) for payment of arrear levies and ancillary charges. The HOA alleged that despite numerous letters of demand, the respondent failed to pay monthly levies and related charges due under the scheme’s Memorandum of Incorporation and conduct rules. The applicant submitted a levy statement showing arrears of R12 149.83 as at 15 February 2024. The respondent did not respond to correspondence from CSOS, filed no submissions, and placed no version before the adjudicator.