The applicant, Lorenzo Njadu, is the owner of a unit in the Southfork sectional title scheme in Kibler Park, Johannesburg. He lodged an application with the Community Schemes Ombud Service (CSOS) under section 38 of the Community Schemes Ombud Service Act 9 of 2011 seeking relief under section 39(7)(a), namely an order declaring that he had been wrongfully denied access to financial information and documents of the body corporate. His complaint was that the scheme’s funds were being mismanaged, that little or no maintenance or upgrades were being done, that owners were allegedly overcharged for levies and electricity, and that no financial statements had been provided for the previous two years. The respondents denied any wrongful withholding of information, contending that the budget and levies had been approved at the annual general meeting, electricity and water were billed according to City of Johannesburg rates, maintenance work had been done, and delays in producing audited financial statements were caused by previous managing agents failing to hand over documents and by a change in managing agents. The respondents stated that the financial statements had already been submitted to auditors and were awaited, and that members had been informed of levy obligations and had opportunities to raise queries at meetings and through correspondence.