The applicant, Tumelo Paul Lehlabi, is the registered owner and occupier of unit 55 in the Soldonne Village sectional title scheme in Pretoria. The respondent body corporate, acting through its trustees and managing agent, disconnected the electricity supply to the applicant's unit because she was in arrears with levies. The respondent had circulated a letter to owners in arrears stating that accounts had to be reduced to below R5 000 by 7 March 2024, failing which electricity would be terminated immediately, and that reconnection would require payment of 60% of the total arrears plus a payment arrangement for the balance. The respondent alleged that the applicant owed R22 186.36 in arrear levies. The applicant acknowledged arrears but disputed aspects of her account, alleging duplicate invoices, unexplained estimated rates charges, and fines imposed without warning. She sought urgent relief under the CSOS Act compelling reconnection of her electricity supply. Before adjudication, the Gauteng Provincial Ombud warned the respondent, with reference to Queensgate Body Corporate v Claassen, that disconnecting electricity without a court order is unlawful, but the electricity was not reconnected.