Various disputes between the appellants (Leadtrain Assessments (Pty) Ltd, College-on-Line CC, and Steve Byron) and the respondents (Leadtrain (Pty) Ltd, Richard Lilford and others) were referred to arbitration by agreement. The arbitrator made an award on the merits and a costs award. In the costs award, the arbitrator ordered Leadtrain (Pty) Ltd to pay 80% of the arbitration costs and certain high court costs. In paragraphs 4 and 5 of the costs award, the arbitrator directed certain costs to be included and ordered Mr Lilford to bear half the costs jointly and severally with Leadtrain (Pty) Ltd. The appellants applied to the South Gauteng High Court for the award to be made an order of court under s 31 of the Arbitration Act 42 of 1965. Mr Lilford brought a counter-application to set aside or remit paragraphs 4 and 5 of the costs award under s 32(2) of the Act, alleging the arbitrator misdirected himself. Meyer J made most of the award an order of court by agreement, except paragraphs 4 and 5. Mabesele J then granted the counter-application and set aside the contentious paragraphs. The appellants appealed to the Supreme Court of Appeal.