The plaintiff, a 72-year-old man, sued the defendant municipality for damages after he fell on a concrete pedestrian walkway/ramp outside Millwood Court business centre in Knysna on 22 March 2017. The walkway ran alongside the centre, providing access from a parking area. The plaintiff parked his car near a tree, ascended the walkway to a shop, and on his return in the dark, mistook another vehicle for his and stepped off the walkway at a point where the drop was about 60 cm—double the height where he had stepped on—causing him to fall forward and sustain injuries including a fractured malleolus and torn Achilles tendon. The walkway was built by the centre's owners on municipal land as an encroachment. Building plans approved in 1994 required a balustrade only for the steep section near Main Road, not the gentler section where the incident occurred. A balustrade later extended along the walkway was removed sometime between 2014 and the incident. The municipality had historical correspondence about balustrade safety issues in 1994-1995 and 2003, but no evidence linked these to the incident location.