Krügel Heinsen Incorporated (the appellant), a firm of attorneys, was appointed as conveyancer for the transfer of mortgaged property owned by Couples Investment CC (the second respondent). The property was subject to a mortgage bond in favour of FirstRand Bank. An agreement of compromise was concluded between Couples and FirstRand on 5 December 2014, whereby R2,350,000 would be paid to FirstRand upon registration of transfer, and R500,000 would be retained by Krügel Heinsen in an interest-bearing trust account until the liquidation and distribution account in the winding up of ILIPS (a related company) was confirmed. Only once confirmed could FirstRand claim up to R500,000 from the trust account. In February 2017, before the account was confirmed, FirstRand's attorneys erroneously instructed Krügel Heinsen to pay over the R500,000, which Krügel Heinsen did. Couples claimed that FirstRand had repudiated the agreement of compromise by appropriating the money, which Couples accepted, and sought payment of R500,000 plus interest from Krügel Heinsen and/or FirstRand. The high court dismissed the application. The full court upheld an appeal against Krügel Heinsen and ordered it to pay R500,000 plus interest. Before this Court, it emerged that Couples had subsequently settled with FirstRand, agreeing to release the R500,000 held in trust by FirstRand's attorneys to the liquidators of ILIPS in exchange for being released from all suretyship obligations to FirstRand and Wesbank.