The appellant, Krohne (Pty) Ltd, an international manufacturer of custody metering systems, was contracted in January 2012 by the respondent, Strategic Fuel Fund Association (a s 21 non-profit company established in 1964), to supply, install and commission a metering system (the KOG metering system) at the Saldanha Terminal oil storage facility. The contract provided for payment in tranches, with a final 10% retention fee payable upon completion and certification of performance. A dispute arose regarding the accuracy of the KOG metering system - the appellant contended it had completed its task and was entitled to the 10% balance, while the respondent argued the system did not operate within the specified accuracy range of 0.3% (positive or negative) as per OIML R117-1, 2007 Edition. The parties agreed to refer the dispute to arbitration under Clause 17 of the contract. At the commencement of arbitration, they reached a settlement agreement to refer the accuracy question to SGS Gulf Limited as an independent third-party expert. The arbitrator, Advocate CHJ Badenhorst SC, endorsed this settlement agreement as an interim award. SGS issued its Final Report on 20 September 2019. On 14 October 2019, the appellant's attorneys notified the respondent that SGS had confirmed the metering system operated within specification and demanded payment of R12,745,881.89. Receiving no response, the appellant instituted motion proceedings in the Gauteng Division of the High Court claiming payment based on the SGS report.