The applicant, Jonathan Swanepoel, is the owner of unit D100 in the Labella Complex in Gordon's Bay, Western Cape. The first respondent is the Labella Complex Body Corporate, represented by its trustees, and the second respondent is Residentia Trust, the managing agent. The dispute arose after the applicant was asked in April 2023 to remove a filing cabinet from his balcony, where it had stood since 2019 and was used when braaiing. He was told that only outdoor furniture was allowed and later that the cabinet was aesthetically displeasing. On 2 April 2023, the applicant moved the cabinet to another position behind a wooden trellis on the balcony, from where he said it was no longer visible from outside the section. On 13 April 2023, he received a warning letter alleging a contravention of Conduct Rule 5, which prohibits placing anything on balconies or other parts visible from outside the section that, in the trustees' discretion, is aesthetically displeasing or undesirable. In May 2023, the body corporate imposed a R500 fine and debited an additional administration fee of R224.25 to the applicant's levy statement. The respondents contended that they were enforcing the scheme rules under the STSMA and that the applicant had initially refused to comply, though they later indicated willingness to waive the penalty while retaining the administration fee. The applicant approached CSOS under section 39(1)(c) seeking relief against unreasonable contributions or charges.