The first and second appellants were private companies that hired premises from Old Mutual (the respondent) in Riverside Mall, Nelspruit to operate restaurants. The third and fourth appellants (Messrs Vosloo and Steyn) stood surety for the companies' lease obligations. During negotiations with Colliers RMS (Old Mutual's letting agent), Mr Dukes informed Steyn that Old Mutual's policy was that no Spur Restaurant would operate in the Mall. Steyn signed the offers to hire on 12 December 1997 on behalf of the companies. Old Mutual accepted the offers on 8-9 January 1998. However, on 11 February 1998, Old Mutual decided in principle to allow a Spur restaurant in the Mall. The next day, when Steyn asked Dukes about rumours of a Spur, Dukes categorically denied it. Based on this assurance, Vosloo and Steyn signed the lease agreements. Old Mutual only signed the leases in December 1998 through Mr Stuart-Finlay, who had no intention of granting exclusive trading rights or excluding a Spur. A Spur restaurant did operate in the Mall during the entire lease period. The leases contained clause 5.1 acknowledging no exclusive trading rights. Old Mutual sued for arrear rentals, while the companies counterclaimed for damages and sought rectification of the leases to exclude Spur restaurants.