The applicant, Johann van der Merwe, is the registered owner of Unit 71 in Riverside Park, a sectional title/community scheme. He lodged a dispute under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the trustees of the Riverside Park Body Corporate. His complaints concerned the trustees' alleged misapplication of scheme rules relating to common property and exclusive use areas, including paving and other improvements on common property, alleged allocation of part of a servitude/common property to Unit 73, failure to include his proposed agenda items for a special general meeting, non-enforcement of parking rules, and an allegedly antagonistic attitude by the chairperson and managing agent. Despite these factual complaints, the actual relief he sought in prayer (a) was an 'official (and, therefore, legal) opinion' from CSOS on the interpretation of the rules, and if found correct, a public apology and clarification to the body corporate. The matter proceeded on the papers after conciliation failed and a certificate of non-resolution was issued.