Ludick was dismissed by Vodacom on 24 August 2018. On 18 June 2019, a CCMA arbitrator (Commissioner Sue Wright) found the dismissal to be substantively unfair and awarded reinstatement with six months' backpay (R512,114.76). The arbitrator ordered reinstatement "on 1 July 2019" rather than retrospectively. This created uncertainty as Vodacom interpreted the award to mean Ludick was reinstated only from 1 July 2019 without retrospective effect, refusing to allocate accrued leave, pro rata annual increase and bonus for the six-month backpay period. Ludick argued the wording was ambiguous and did not reflect the arbitrator's clear intention that his reinstatement be retrospective for six months. He applied to vary the award under section 144(b) of the LRA. On 14 November 2019, the arbitrator declined to vary the award, holding she was being asked to interpret the award and had no jurisdiction to do so. Ludick then launched this review application.