The applicant, Hendrik Douw Louwrens, is the owner of unit 23 in the Te Waterkant sectional title scheme and therefore a member of the respondent body corporate. He brought an application to the Community Schemes Ombud Service (CSOS) under section 38 of the Community Schemes Ombud Service Act 9 of 2011, seeking relief under section 39(4)(a) compelling the body corporate to call a general meeting. His complaints related mainly to two matters: first, that trustees had allegedly raised a special levy of R250,000 for the installation of a security camera system without the necessary approval; and second, that the scheme's 10-year maintenance plan had not been properly presented to members and allegedly did not comply with the prescribed management regulations. He also complained more broadly that owners were being denied a proper opportunity to speak and participate in decision-making at general meetings. The December 2022 AGM minutes showed that members had unanimously resolved that trustees should further investigate the security camera option and report back to owners, and also unanimously approved the updated 10-year maintenance plan. On 1 June 2023 the trustees adopted a round-robin resolution authorising a special levy of R250,000 for the camera system, recording that the measure was necessary to improve security and reduce guard-related costs. The adjudicator noted that the applicant had not shown that he first exhausted internal remedies, such as obtaining support from members holding at least 25% of the quotas to require the trustees to convene a special general meeting under PMR 17(4). The matter proceeded after conciliation failed and a non-resolution certificate was issued, with an in-person hearing held on 28 November 2023.