On 23 August 2013, the plaintiff, a 67-year-old retired school teacher, was a passenger in a vehicle driven by her husband on the R321 between Grabouw and Villiersdorp when it collided with another vehicle and a truck. Her husband died at the scene. The plaintiff sustained multiple injuries: a fractured right wrist and right thumb, a laceration to her left leg, a fracture of the left knee joint, rib fractures, a fracture of the C6 spinal vertebrae, and compression of the lumbar vertebrae. She received extensive medical treatment at Vergelegen Medi Clinic (including surgery) and later at Panorama Mediclinic (removal of plates and screws). She also suffered depression triggered by the multiple operations, loss of her husband, and physical adjustments. She was a member of GEMS medical aid, which paid some of her medical expenses; she paid the surplus. The plaintiff claimed past medical and related expenses totalling R272 388.23. By the time of trial, the parties had settled all other heads of damage (liability, future medical costs, loss of income, general damages) and the only remaining dispute was the claim for past hospital, medical and related expenses and costs.