The applicant, Greystone Body Corporate, is a community scheme/body corporate under the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act). The respondent, N Nanzee, is the registered owner of Unit 21 in Greystone Body Corporate, Groblerspark, Gauteng. The body corporate alleged that the respondent had fallen into arrears with levies, utilities, interest, sewer and related charges. According to the applicant’s statement of account, the arrears stood at R14 434.75 as at 31 March 2023. The body corporate and its managing agent, Vhumbanani Property Management, had sent monthly statements and letters of demand and attempted to secure payment before approaching CSOS. The dispute was referred for conciliation, but conciliation failed and a certificate of non-resolution was issued. The matter then proceeded to adjudication on the papers. The respondent filed no submissions, sought no extension, and brought no condonation application, with the result that the matter was effectively unopposed.