The applicant, Geoffrey John Thomson, is an owner of a unit in Sparrowgate, a community scheme administered by the respondent body corporate. He brought an application under section 38 read with section 39(4)(a) of the Community Schemes Ombud Service Act 9 of 2011 seeking an order compelling the respondent to call an annual general meeting (AGM) as soon as possible, alternatively that the managing agent, Astrodon, be instructed to call the AGM. The applicant alleged that the body corporate had failed to hold an AGM within the period required by the Prescribed Management Rules, had not presented financial statements timeously, and was operating without an approved budget. He also raised complaints about the trustees’ handling of levy and electricity payments, the use of an ABSA bank account, alleged failure to pay municipal accounts, and deterioration of the complex. The respondent did not dispute that no AGM had been held as required, but contended that it could not convene the AGM because its former managing agent, Astrodon, had allegedly withheld owners’ contact details, records, and funds after termination of its mandate. The respondent also sought counter-relief compelling the applicant to pay levies into the ABSA account and compelling Astrodon to release funds and records.