The applicant, Francesca Carmelina Schumacher, was the owner of unit 31 in the Bay Ridge sectional title scheme in Ballito, KwaZulu-Natal. The respondent, Michael Bronn, owned unit 34 directly above unit 31. The applicant alleged that her unit sustained water ingress damage to the main bedroom walls and ceiling and the balcony ceiling, caused by leaks emanating from the respondent's balcony and balcony drainage point. A Detecta Leak CC report dated 21 January 2021, apparently conducted by agreement between affected owners, found visible water damage in unit 31, confirmed dampness through thermal imaging and moisture testing, and identified leakage from unit 34's balcony drainage outlet and waterproofing failure. The report recommended that unit 34 strip balcony tiles, waterproof and retile the balcony, and replace the balcony drainage point. Despite repeated complaints and intervention by managing agents, the respondent did not carry out repairs and did not participate in the CSOS proceedings. Although the applicant had sold unit 31 after lodging the application, with transfer registered on 11 December 2023, an amount of R70 000 had been withheld from her under the sale arrangements pending repair work, so she maintained a material interest in the dispute.