The applicant, Felix Prigge, is the registered owner of a unit in Fleur De Lys Body Corporate in Ashlea Gardens, Pretoria. Because of load shedding, he decided to install a gas geyser at his unit. He proceeded with the installation without first obtaining the trustees' written consent. He said he did so because other units in the complex allegedly had non-standard plumbing and air-conditioner installations. After being stopped by the respondent in early September 2022, he apologised and on 8 September 2022 submitted an application to the scheme's managing agent seeking approval. He later complained that the body corporate was not applying the conduct rules relating to aesthetics consistently and fairly, and sought an order directing the respondent to apply the rules consistently. The respondent filed no submissions despite being invited to do so by CSOS and later by the adjudicator.