Featherbrooke Homeowners Association, a residential estate, experienced chronic flooding from the Muldersdrift Se-Loop River since 2010. The flooding caused riverbank erosion, collapse of embankments, exposure of state infrastructure (sewer pipes and power lines), and threatened the estate's security fence. The estate sits on the boundary between Mogale City Local Municipality (MCLM) and City of Johannesburg (COJ). Since 2010, the applicant repeatedly sought assistance from various government departments including MCLM, COJ, Department of Water Affairs and Sanitation (DWS), and others. Multiple meetings, site visits, and reports were conducted by government officials and private consultants acknowledging the disaster situation and urgent need for remediation. Despite promises and acknowledgements of risk, no remedial action was taken by any respondent over a 10-year period. The flooding was exacerbated by increased urban development, inadequate stormwater management, and climate change. The applicant spent R5 million addressing damage. Government departments shifted responsibility between each other and attempted to require the applicant to obtain water use licenses and undertake remediation at its own cost.