The applicant, Farrel Brian Kelman, is the registered owner of unit 45 in the Highstrand sectional title scheme in Cape Town. He sought permission to extend his section by constructing a balcony similar to existing balconies in the scheme. He relied on the fact that 80 sections were originally built with balconies, that sections 50, 51 and 52 above his unit have developer-built balconies reflected on the sectional plans, and that the owner of adjacent section 44 had previously obtained approval at an annual general meeting on 19 November 2018 to construct a balcony by extending that section under section 24 of the Sectional Titles Act 95 of 1986. The applicant submitted applications to the body corporate for approval of his own balcony extension. At the annual general meeting on 29 March 2021, his proposal received only 58% support and failed. He submitted a further application, which was considered at the annual general meeting on 23 November 2022. That meeting was attended by 31 members representing 34.4902% of the total quotas; 20 voted in favour and 11 against. The proposal achieved 64% by number and 72.8946% by value, which was below the required 75% threshold for a special resolution, and it therefore failed again. The applicant contended that the opposition was unreasonable, especially because objectors did not provide formal reasons, although privacy concerns were mentioned informally. He then applied to the Community Schemes Ombud Service for relief under section 39(4)(d) of the CSOS Act to have the failed motion treated as not passed because the opposition was unreasonable and to give effect to the motion.