The Island Hotel, owned by the respondent, was flooded and extensively damaged on 8 May 2016. The hotel was situated on land bordered by the Isipingo Estuary and Isipingo Riverfront. The respondent's insurer instructed loss adjustors to determine the cause of the flood. By 4 October 2016, the respondent formed the view that the flooding was caused by the height of the sand berm at the mouth of the Isipingo River which prevented storm water from entering the sea, and that this was the fault of the appellant municipality. On 14 December 2016, the respondent submitted a PAIA request to the appellant seeking documents relating to the management and maintenance of the Isipingo River and estuary. The appellant provided the information by 24 April 2017. On 19 July 2017, the respondent served a notice in terms of section 3(2) of the Institution of Legal Proceedings Against Certain Organs of State Act 40 of 2002 (the Act) on the appellant - over a year after the flooding. The required notice period under the Act is six months from when the debt became due. The appellant advised that estuarine management fell within provincial, not municipal, competence. On 12 September 2018, the respondent launched an application for condonation for failure to serve the section 3(2) notice within the prescribed six-month period. The appellant opposed the application on the basis that the respondent failed to explain the delay and show good cause. The high court (D Pillay J) granted condonation, finding that it was in the public interest as the appellant had to fix the storm water problem. The appellant appealed.