The applicant, the Executive Committee of Thatchfield Homeowners' Association (THOA), represented by its managing agent JM Venter Property Services CC pursuant to a trustee resolution dated 5 September 2023, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act). THOA is a residential community scheme situated at 74 Brakfontein Road, The Reeds, Centurion, Gauteng, established under the Companies Act 61 of 1973 with a memorandum/articles and conduct rules. The respondent, MM Ramphago, is the owner of Erf 3611, Unit 27 in the scheme, and by virtue of ownership is a compulsory member of THOA under its MOA. THOA alleged that the respondent had fallen into arrears with levy contributions payable to the association in the amount of R21 731.98, inclusive of interest at 15% per annum, as reflected in the October 2023 statement. The respondent did not respond to the section 43 notice issued by CSOS on 17 October 2023, nor to subsequent opportunities to make submissions. A certificate of non-resolution was issued on 10 January 2024 and the matter proceeded to adjudication on the papers.