The applicant, the Executive Committee of Falcon View Homeowners Association (FVHOA) NPC, is the governing homeowners association of the Falcon View HOA in Hartbeespoort, North West Province. The respondents, L. Mokoena and L.L. Setshedi, are the registered owners of unit E678/68 in the scheme. FVHOA brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 seeking relief under section 39(1)(e) for payment of arrear levies and ancillary charges. The applicant alleged that the respondents were in arrears with levy payments, that a final letter of demand dated 9 August 2023 had been sent, and that the respondents had failed to comply with the HOA's rules and management provisions requiring payment of monthly levies. The amount initially said to be owing was R23 083.12, but in final written submissions the applicant amended the amount claimed to R25 951.44, being the amount due as at 1 November 2023. The respondents did not dispute liability on the merits; instead, they contacted CSOS and requested to pay the arrears in four equal instalments, while continuing to pay current monthly levies separately.