The respondent, a Johannesburg attorney, received R385,000 into his trust account from Versatile Construction CC (the corporation). The deposit was made as part of a loan procurement agreement with DLA International Financial Services. The corporation's sole member (Du Preez) and his partner (Johst) were seeking a foreign loan for a project. The deposit was to be held pending implementation of the loan. On 11 May 2001, attorneys acting for Du Preez and Johst sent a letter requiring written confirmation that the money would not be paid over without their written consent. A handwritten subscript was later added cancelling the letter. The respondent, acting on instructions from his client Michael Louw, who claimed entitlement to the funds, paid the money (less R5,000 fee) to a company designated by Louw without contacting the corporation or anyone representing it. When DLA failed to pay out the loan monies, Du Preez tried unsuccessfully to recover the deposit. The respondent never responded to the 11 May letter from the plaintiffs' attorneys despite its request for an urgent reply.