The appellant was a businessman in Bloemfontein who had been involved in manufacturing trailers since approximately 1981, initially as a sole proprietor under the name SA Truck Bodies, and from 1 April 1995 through a company. The respondent was a partnership of chartered accountants that had served as the appellant's accountants since approximately 1982. In 1982, the appellant engaged Mr Daan Havenga, a partner in the respondent firm, to provide financial and management advice for his struggling business. During initial negotiations, Havenga mentioned he was a specialist in Decentralisation Board benefits (DSR-voordele) and that the appellant's business might qualify. The appellant instructed Havenga to investigate, and a successful application was made. Another successful application was made in January 1988 regarding an expansion. However, no applications were made for expansions between March 1989 and February 1995. In 1993, Havenga left the respondent and was replaced by Mr DA Forster, who had no knowledge of DSR-benefits. In 1995, when a consultant (Bronkhorst) was engaged to prepare a DSR application, he discovered that expansions during 1989-1995 had qualified for DSR-benefits but no applications had been made. The appellant sued the respondent for approximately R3.6 million, alleging breach of contract for failing to advise him continuously about DSR-benefits opportunities.