The applicant, the Directors of Route 82 Home Owners Association, represented by CSI Property Management as managing agent, brought a dispute-resolution application to the Community Schemes Ombud Service (CSOS) under section 38 of the Community Schemes Ombud Service Act 9 of 2011. The respondent, M Malatji, is the owner of Unit U134 in the Route 82 estate and therefore a member of the HOA under its Memorandum of Incorporation (MOI). The HOA alleged that the respondent had defaulted on levy payments and sought an order under section 39(1)(e) for payment of arrear levies and also for future monthly contributions. A board resolution authorised CSI Property Management to act on behalf of the HOA. The respondent filed no submissions and did not respond to the application. The Ombud referred the matter directly to adjudication. The applicant placed before the adjudicator a statement dated 18 September 2023 reflecting that, as at 4 September 2023, the respondent owed R7148.62.