The applicant, Deon Doubell, is the registered owner of Unit 16 in Sanctuary Cove Body Corporate in Gqeberha. His unit has a distinctive L-shaped foyer entrance. After purchasing the property, he found the existing front security gate badly rusted, broken, unable to lock or slide properly, and unsuitable for keeping dogs in because of large gaps. He replaced it with a new aluminium-style security gate which he said was functional, secure, rust-resistant, aesthetically pleasing, and matched the unit’s white aluminium windows and frames. He alleged that one trustee verbally indicated that he could proceed, although he could not identify which trustee gave permission. The body corporate trustees later required him to remove the gate within 20 days, relying on conduct rule 4.2, which requires prior written approval from the trustees for the nature, design, and installation of a safety gate or similar device. The applicant approached CSOS for an order approving the already-installed gate and contending that the trustees’ refusal was unreasonable. The respondent argued that the gate did not conform to the architectural precedent in the scheme, that no proper written approval had been obtained, and that approving it would undermine enforcement and create an undesirable precedent.